Sharper hires,
smoother starts.
Permanent and interim placements across operations, customer support, finance, and business administration — handled with care and precision.
Recruitment built on precision and partnership
AO Recruitment is a London-based agency specialising in permanent and interim placements across operations, customer support, finance, and business administration. We work closely with employers to understand their teams, culture, and requirements — not just their job specs.
Our team manages the entire hiring pipeline from initial briefing through to offer stage, handling candidate screening, shortlisting, and thorough vetting so you can make faster, more confident decisions.
Work with us
What we do
Permanent Placement
End-to-end recruitment for full-time roles across admin, finance, operations and customer support. We find candidates who stay.
Interim Staffing
Quickly deploy vetted interim professionals to cover peaks, projects, or gaps — without a lengthy hiring process.
Candidate Vetting
Thorough background checks, skills assessments, and reference verification so you only meet candidates ready to impress.
Talent Consulting
Strategic advice on workforce planning, market salary benchmarking, and building resilient hiring pipelines for growing teams.
How it works
Discovery & Briefing
We meet with your team to understand the role in context — not just the job description, but the culture, expectations, and timeline. A thorough brief ensures we search with intent.
Search & Screening
We proactively source and approach candidates through our network, job boards, and direct headhunting. Every applicant is screened against your criteria before we progress them.
Shortlisting & Vetting
A curated shortlist of the strongest candidates is delivered to you, complete with profiles, assessments, and reference checks. No noise — only quality.
Interview & Offer Support
We coordinate interviews, provide candidate and client feedback, and guide both parties through the offer and negotiation process to ensure a smooth close.
Onboarding & Follow-up
Our relationship doesn't end at the offer letter. We stay in touch during onboarding to make sure the placement sticks and both sides are satisfied.
People behind the placements
Alison O'Brien
Founder & Managing DirectorMarcus Hewitt
Head of Operations & FinancePriya Sharma
Senior Recruitment ConsultantTom Gallagher
Client Relations ManagerKey milestones
Founded in Islington
AO Recruitment opens its doors at Canonbury Crescent, London, with a focus on business administration placements.
Expanded into Finance & Ops
Growing demand led us to open dedicated divisions for finance and operations recruitment, doubling our team size.
500th Successful Placement
A landmark milestone — our 500th placement, reflecting the quality and consistency of our client relationships.
Interim Division Launched
We launched a dedicated interim staffing service to meet a surge in demand for flexible, project-based professionals across London.
1,400+ Placements & Growing
AO Recruitment now serves over 320 clients across the UK, with a team of specialist consultants and a 97% client satisfaction rate.
Common questions
We specialise in operations, customer support, finance, and business administration. Whether you're looking for a customer service team lead or a finance manager, we have consultants with sector-specific experience in each area.
For permanent placements, we typically deliver a shortlist within 5–10 business days. Interim placements can be filled faster — often within 48–72 hours for urgent needs, depending on the role and availability of candidates.
We work with businesses of all sizes — from growing SMEs making their first senior hire to established organisations filling multiple roles. Our approach is tailored to the client's size, pace, and culture.
All candidates undergo a structured interview with one of our consultants, skills and competency assessment, right to work verification, and at least two professional reference checks. For finance roles, we also conduct credit and qualification verification as standard.
Yes. We offer a tiered rebate structure for permanent placements covering a period after start date. If a candidate leaves within the agreed guarantee window, we will source a free replacement or provide a partial fee rebate — the full details are outlined in our terms of business.
Let's talk about your next hire
Whether you have an immediate vacancy or want to discuss your long-term hiring strategy, we're ready to help. Reach out and one of our consultants will be in touch within one business day.
London N1 2AS
United Kingdom